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MESSAGEmanager Voice Mail is an expandable and affordable
Voice Mail solution based on VoiceXML, Microsoft SQL
and media processing resources from Intel and Cantata.
MESSAGEmanager is based on VoiceXML; a web based standard
markup language for voice applications based on XML.
This platform enables MESSAGEmanager to support virtually
any telephony requirement and to be easily customised
without having to rely on proprietary scripts and special
mail boxes.
Features:
- Flexible Auto Attendant designed in VoiceXML/JavaScript
to be easily customised to suit any requirements.
- Default Auto Attendant provides up to nine options
to direct callers to groups or extensions.
- Subscriber details are stored in Microsoft SQL Database.
- Subscribers can set up to 5 customisable Greetings
- Group messages can be delivered to all group members
or on a first to retrieve basis.
- Management Tools available as Microsoft Management
Console (MMC) and/or .NET enabled Web Management Tools.
- Reports provide details of voice channel and mailbox
usage.
- Notification of voice mail arrival by Message Waiting
Indicator (MWI), email or, when subscribers are away
from their desk, an SMS message.
Telephony Integration
MESSAGEmanager integrates with SIP or H.323 compliant
IP switches and PBX's and TDM PBX systems including
NEC, Alcatel, Fujitsu, Ericsson, Nortel, Avaya, Samsung,
Siemens, LG Aria & Panasonic.
Integration options include:
- IP Telephony
- In-band
- SMDI
- Proprietary Serial Links
- Digital Set Emulation
Standard Building Blocks
MESSAGEmanager operates on standard Intel Pentium as
a Windows service with no access to the Windows desktop.
Media Processing resources from Intel Dialogic and/or
Brooktrout provide the Telephony resources. The industry
standard database, Microsoft SQL, Desktop Edition or
Express are used as the message store.
MESSAGEmanager
Voice Mail (PDF 402Kb)
MESSAGEmanager
Escalation (PDF 252Kb)
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