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Presence based Intelligent Messaging improves productivity
and customer service by telling your customers, business
partners and colleagues when you will be available.
Intelligent Messaging hastens access to key employees
at critical times optimising business processes, making
decision-making easier, lowering costs and improving
the overall productivity of the enterprise.
Intelligent Messaging results in people and information
coming together quickly and easily. Telephone tag and
caller frustration are eliminated and voice mails reduced.
And your employees will be more efficient, less stressed
and enjoy a much better personal and business lifestyle.
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The
Cost of Telephone Tag
A
Siemens-Sponsored Forrester Research Study published
in Oct. 2003 found 86% of information workers leave
the same message in multiple locations please
call me!!!
The
study also found 75% experience daily work delays due
to the lack of information.
The
inability to reach the right person with the right information
drives 60% of customer service dissatisfaction.
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