Integration Options
Voice Mail Interactive Voice Response
Exchange Voice Mail   SAP IVR
Domino Voice Mail Visual Builder
Intelligent Messaging Speech Enabled Auto Attendant

Failure to respond in a timely manner in today's fast-paced business environment can mean the difference between success and failure!

Despite the abundance of communication applications, mobile devices and mobile and wireless services the inevitable telephone tag is still the rule resulting in delayed responses to customers and business needs, low productivity and lost opportunities.

Presence based Intelligent Messaging improves productivity and customer service by telling your customers, business partners and colleagues when you will be available.

Intelligent Messaging hastens access to key employees at critical times optimising business processes, making decision-making easier, lowering costs and improving the overall productivity of the enterprise.

Intelligent Messaging results in people and information coming together quickly and easily. Telephone tag and caller frustration are eliminated and voice mails reduced.

And your employees will be more efficient, less stressed and enjoy a much better personal and business lifestyle.

 

The Cost of Telephone Tag

A Siemens-Sponsored Forrester Research Study published in Oct. 2003 found 86% of information workers leave the same message in multiple locations – please call me!!!

The study also found 75% experience daily work delays due to the lack of information.

The inability to reach the right person with the right information drives 60% of customer service dissatisfaction.

MESSAGEmanager Presence Based Intelligent Messaging (PDF 866Kb)

MESSAGEmanager Presence Based Intelligent Messaging_Alcatel (PDF 868Kb)

MESSAGEmanager Presence Based Intelligent Messaging_NEC (PDF 854Kb)

 



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