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Failure to respond in a timely manner in today's fast-paced
business environment can mean the difference between
success and failure!
Despite the abundance
of communication applications, mobile devices and mobile
and wireless services the inevitable telephone tag is
still the rule resulting in delayed responses to customers
and business needs, low productivity and lost opportunities.
Presence based Intelligent
Messaging improves productivity and customer service
by telling your customers, business partners and colleagues
when you will be available.
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Intelligent Messaging
hastens access to key employees at critical times optimising
business processes, making decision-making easier, lowering
costs and improving the overall productivity of the
enterprise.
Intelligent Messaging
results in people and information coming together quickly
and easily. Telephone tag and caller frustration are
eliminated and voice mails reduced.
And your employees will
be more efficient, less stressed and enjoy a much better
personal and business lifestyle.
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The
Cost of Telephone Tag
A
Siemens-Sponsored Forrester Research Study published
in Oct. 2003 found 86% of information workers leave
the same message in multiple locations – please
call me!!!
The
study also found 75% experience daily work delays due
to the lack of information.
The
inability to reach the right person with the right information
drives 60% of customer service dissatisfaction.
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