MESSAGEmanager Exchange Voice Mail is an expandable and affordable Voice Mail solution based on VoiceXML, Microsoft Exchange, Outlook, SQL and media processing resources from Intel and Cantata.

Voice messages and user details are stored in SQL Database and synchronized with Active Directory. Messages are accessed via Microsoft Outlook or the Telephone User Interface. Desktop playback is via the local telephone handset or on the PC speakers.

MESSAGEmanager is based on VoiceXML; a web based standard markup language for voice applications based on XML. This platform enables MESSAGEmanager to support virtually any telephony requirement and to be easily customised without having to rely on proprietary scripts and special mail boxes.

Features:

• Flexible Auto Attendant designed in VoiceXML/JavaScript to be easily customised to suit any requirements.
• Default Auto Attendant provides up to nine options to direct callers to groups or extensions.
• Subscriber details are stored in Microsoft SQL Database.
• Subscribers can set up to 5 customisable Greetings.
• Voice Mail messages arrive as an email attachment in the users Inbox. Clicking on the attachment enables the user to listen to the message on the PC speakers or the telephone handset.
• Messages can be left for a defined group and can be delivered to users on a first to retrieve basis via the Telephone User Interface.
• Management Tools available as Microsoft Management Console (MMC) and/or .NET enabled Web Management Tools.
• Reports provide details of voice channel and mailbox usage.
• Notification of voice mail arrival by Message Waiting Indicator (MWI), email or, when subscribers are away from their desk, an SMS message.

Integration options include:

• IP Telephony
• In-band
• SMDI
• Proprietary Serial Links
• Digital Set Emulation

For further details on MESSAGEmanager Outlook and Exchange Voice Mail, contact MESSAGEmanager Solutions.