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MESSAGEmanager Domino
Voice Mail is an expandable and affordable Voice Mail
solution based on VoiceXML, Lotus Domino, Notes, Microsoft
SQL and media processing resources from Intel and Cantata.
Voice messages and user
details are stored in Microsoft SQL Database and synchronized
with Domino and the Notes Name and Address Book. Messages
are accessed via Lotus Notes or the Telephone User Interface.
Desktop message playback is via the local telephone
handset or PC speaker.
MESSAGEmanager is based
on VoiceXML; a web based standard markup language for
voice applications based on XML. This platform enables
MESSAGEmanager to support virtually any telephony requirement
and to be easily customised without having to rely on
proprietary scripts and special mail boxes.
Features:
- Flexible Auto Attendant
designed in VoiceXML/JavaScript to be easily customised
to suit any requirements.
- Default Auto Attendant
provides up to nine options to direct callers to groups
or extensions.
- Subscriber details
are stored in Microsoft SQL Database.
- Subscribers can set
up to 5 customisable Greetings.
- Voice Mail messages
arrive as an email attachment in the Notes Inbox and
can be forwarded to any internal or external email
address, archived or deleted as standard mail items.
- Messages can be left
for a defined group and can be delivered to users
on a first to retrieve basis via the Telephone User
Interface
- Management Tools available
as Microsoft Management Console (MMC) and/or .NET
enabled Web Management Tools.
- Reports provide details
of voice channel and mailbox usage.
- Notification of voice
mail arrival by Message Waiting Indicator (MWI), email
or, when subscribers are away from their desk, an
SMS message.
Telephony Integration
MESSAGEmanager integrates
with SIP or H.323 compliant IP switches and PBX's and
TDM PBX systems including NEC, Alcatel, Fujitsu, Ericsson,
Nortel, Avaya, Samsung, Siemens, LG Aria & Panasonic.
Integration options include:
- IP Telephony
- In-band
- SMDI
- Proprietary Serial
Links
- Digital Set Emulation
Standard Building
Blocks
MESSAGEmanager operates
on standard Intel Pentium as a Windows service with
no access to the Windows desktop. Media Processing resources
from Intel Dialogic and/or Cantata provide the Telephony
resources. The industry standard database, Microsoft
SQL, Desktop Edition or Express are used as the message
store.
For further details on
MESSAGEmanager Notes and Domino Voice Mail contact MESSAGEmanager
Solutions on +61 (0) 2 8448 8800.
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