Voice Mail Interactive Voice Response
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Intelligent Messaging
Speech Enabled Auto Attendant
   

MESSAGEmanager Speech Attendant is a comprehensive VoiceXML - based attendant that enables call routing for enterprises of any size.

Callers simply state the name of the person or department they wish to speak with rather than having to remember extension numbers, use touch-tone or wait for an operator.

MESSAGEmanager Speech Attendant improves customer service levels by shortening on-hold times and saves time and money by reducing attendant staffing requirements.

Based on MESSAGEmanager V10, the proven VoiceXML platform from MESSAGEmanager Solutions and Nuance Open Speech Recogniser, the Speech Attendant is a flexible, robust and scalable solution that can meet the requirements of any size organization 24 hours a day, 7 days a week.

  Request a name or a department and MESSAGEmanager immediately transfers the call to the person or department without using a live operator.
Product Specification :

MESSAGEmanager Speech (PDF 64kb)

MESSAGEmanager Speech Enabled Auto Attendant (PDF 270kb)

 



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