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| Volume 2009 Issue 02 | ||||||||||
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From
the Desk of the CEO |
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My apologies, it's been over 4 months since we last published What's New. That doesn't mean there was nothing new to write about! With most businesses adjusting to the impact of the GFC we decided it more prudent not to release any new versions of MESSAGEmanager until business returned to something like normal. Despite the crisis, we increased the number of IP FAX gateway and switch options and released a number of service packs which in normal times would have justified a new version. If you require any further information please do not hesitate to contact me at ilivingston@mmanager.com |
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| Ivor
Livingston Chief Executive, MESSAGEmanager Solutions MESSAGEmanager Named as IP FAX Market Leader Locally developed MESSAGEmanager has been named as an IP FAX market leader in the FoIP Server Markets, 2007-2012, 2009 Update published by Davidson Consulting. The report, published annually by independent industry consultant Pete Davidson, "provides an accurate assessment of current market size segmentation and vendor shares" of the computer based IP fax market. The report is based on interviews and confidential surveys conducted with vendors, resellers and channel players from the US and abroad. MESSAGEmanager was positioned fourth internationally in the top 6 revenue-earning FoIP (Fax over IP) server suppliers of 2008. This is a significant achievement when you consider MESSAGEmanager is not marketed into the US and the other vendors' market share includes shipments into the US. According to Davidson the Fax over IP Server market is "a vibrant and growing sector, even during the current economic malaise," with sales of fax over IP servers up 27.2% and forecast to further grow to $450 million by 2013, up from $76.2 million in 2008. Sales Revenue from MESSAGEmanager IP FAX increased by 350% in 2009 compared with 2008. Since traditional fax cannot be reliably transmitted over VoIP networks, Davidson predicts, "VoIP service providers...will turn to FoIP to T.38-enable the long-haul portions of their networks (SIP trunks) so they can solve the problem of many of their VoIP customers whose fax machines are "broken" by installing VoIP lines". MFPs, sales of which are growing 25% across all continents, began driving fax sales in 2006 and will grow to account for half of the total fax server revenue by 2013. Davidson believes this is primarily due to security and compliance regulations, such as Sarbannes-Oxley (SOX), which have increased the reliance on secure, workflow-automated, trackable, virus free and legally-binding fax. Also driving sales is the allure of cost consolidation, a major incentive for businesses to invest in fax. Internet Private Branch Exchanges (or iPBXs) use Routers to connect to the PSTN (public switched telephone network) and are much cheaper to run than the station ports used in traditional PBXs and FAX Servers. Using an IP network also reduces the fax call cost from around 6-cents per minute for local and more for international, to "next to nothing". Virtualisation and ease of DR planning are another two key reasons listed by Davidson in the adoption of FoIP technology. Since IP Fax can be installed in virtual environments, it offers better ROI and reduced TCO, while the ability for companies to install FoIP servers in one or two data centres "reduces the planning of disaster recovery systems that previously required rapid response between multiple sites". Overall the report painted a very bright picture for the industry, predicting that Asia will be the fastest growing market with 15.4% CAGR for the forecast period, and concluding that FoIP servers will outsell traditional fax servers ten to one by 2013.
At MESSAGEmanager
Solutions we recognize that for some organisations, fax servers have
become less a priority and more of a financial burden, especially for
organisations that require the features of the latest platform but don't
want to upgrade, don't have the skills or can't afford to deploy valuable
IT people to run the Fax Server in house. on
Demand Fax sacrifices no features when compared with the customer
premise version:
Click here to learn more about on Demand What's New MESSAGEmanager R1 2009 SP3 T.38 IP FAX Interoperability MESSAGEmanager now interoperates with the following additional gateways and switches:-
.NET Enabled Web Client (WQM) Multi-Browser Support WQM introduced in R1 2009 to provide support for desktop fax, fax broadcasts and Queue Management now supports the following browsers: - Windows:
Mac:
Note: Opera is NOT supported. Office Internet FAX Sending and
receiving of facsimiles via Microsoft Office Internet FAX is now supported
for MESSAGEmanager Customer Premise and on Demand. Prerequisite
is MESSAGEmanager SMTP Gateway.
Receive Facsimiles as PDF without OCR Incoming facsimiles
can be received as TIFF, Searchable PDF or PDF files. The latest TIFF
to PDF option is an alternative no additional charge feature. TIFF to
Searchable PDF continues to be available as a chargeable option. Exchange 2010
SP3 provides support for Exchange 2010 for MESSAGEmanager Exchange
and SMTP Gateway. Microsoft has removed direct support for fax from the UM role. Customers
who require a fax solution that works with Exchange 2010 can deploy
MESSAGEmanager fax which is tightly integrated with Exchange 2010 and
allow UM-enabled users to receive incoming fax messages. See: http://technet.microsoft.com/en-us/library/dd351281(EXCHG.140).aspx MESSAGEmanager
Alarm and Alert logic monitors for conditions such as low storage space
(disk space and SQL archive), IP Gateway availability, inbound and outbound
queue backlog. Alerts are sent via e-mail and/or SMS and can be integrated
with other monitoring tools such as SNMP or SCOM. Ricoh MFD Support Ricoh MFD
support has been enhanced with support for ScannerVision 2.x A new Send
FAX Add-in for Outlook 2007 to replace the current Exchange and SMTP
add-in with .NET Framework technology replacing CDO will ship with R1
2010.
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Cisco V.34 - 33.6kbps Support V.34 Cisco's support is scheduled for release at the end of 2009. MESSAGEmanager Solutions is working closely with Cisco on their V34 implementation to ensure the fax driver will interoperate upon release and scheduled for early 2010. Windows 7 Support |
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MESSAGEmanager FAX support for Windows 7 in both 32 and 64 bit will be available in R1 2010. | |||||||||
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SAP The SAP plans to remove SAPconnect RFC are documented in SAP Note No. 1236270. SAP's current naming of the first SAP NetWeaver version without SAPconnect RFC is SAP enhancement package 2 for SAP NetWeaver 7.0. The release to customers will not be before October 2009, although several release dates have already been postponed. SAP Connector SAP is planning
to discontinue support for the RFC SAP Connect interface in an upcoming
version due to be released late this year. We plan to continue support
for SAP with an updated Connector in R1 2010. MESSAGEmanager Solutions @ Cisco Networkers 2009 At Networkers 2009 we
announced support for :
Pictures taken at Cisco Networkers 2009 Cisco
Networkers also marked the debut of MESSAGEmanager Solutions' new Marketing
Department.
Siân
Taylor |
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MESSAGEmanager Named as IP FAX Market Leader
