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Australian companies MESSAGEmanager
Solutions and DocsCorp have jointly developed a solution
that enables organisations to economically and efficiently
integrate fax with document management systems in line
with new regulatory requirements.
MESSAGEmanager in conjunction
with pdfDocs Desktop provides instant access to fax
from within Hummingbird DM4, DM5 and DM6 and Interwoven
(Worksite / iManage).
"Fax remains essential
to a range of key business processes across all industries."
said Ivor Livingston, MESSAGEmanager Solutions CEO.
"Many organisations have fax machines 'out on the
floor', as shared devices in public places using traditional
scanning and printing technologies for input and output.
Faxes arrive and depart without careful logging or routing.
Many faxes are lost before they reach the intended recipient.
As well as being insecure
and time-consuming, managing faxes in this way contradicts
many regulatory and ethical corporate governance requirements.
While retention requirements vary based on the governing
legislation, companies need the ability to easily store
and recover information for auditing and legal-discovery
processes. Faxes are often the documents that fall through
the cracks.
Companies are systematising
their processes to meet compliance requirements and
improve their efficiency and customer service. Many
are giving fax servers careful scrutiny as a potential
solution to these challenges. According to Ivor Livingston
many organisations today are integrating fax servers
such as MESSAGEmanager, with multi function devices
and document management solutions.
"With a central server
managing the flow of faxed information in an electronic,
not paper format, IT departments can immediately determine
how that information is accepted, routed, audited and
archived," he said.
Technical specifications
MESSAGEmanager Fax Server integrates with all popular
document management systems including
Hummingbird DM4, DM5 and DM6, Interwoven (Worksite /
iManage) and Trim Context.
- Fax, SMS and telex
messages can be sent and received by MESSAGEmanager
using Microsoft Exchange and Outlook, Notes and Domino,
GroupWise, SMTP or any Multi Function Device.
- Outgoing messages,
outgoing message results and incoming messages can
be automatically captured via the native email profiling
of the document management system.
- Incoming messages can
be received into one or more folders for custom processing
by the document management system. Received faxes
can be stored as single page TIFF, multi page TIFF
or searchable PDF.
- Fax messages can be
sent directly from Hummingbird DM4, DM5 and DM6 and
Interwoven (Worksite / iManage).
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