|
Australian companies MESSAGEmanager Solutions and DocsCorp
have jointly developed a solution that enables organisations
to economically and efficiently integrate fax with document
management systems in line with new regulatory requirements.
MESSAGEmanager in conjunction with pdfDocs Desktop
provides instant access to fax from within Hummingbird
DM4, DM5 and DM6 and Interwoven (Worksite / iManage).
"Fax remains essential to a range of key business
processes across all industries." said Ivor Livingston,
MESSAGEmanager Solutions CEO. "Many organisations
have fax machines 'out on the floor', as shared devices
in public places using traditional scanning and printing
technologies for input and output. Faxes arrive and
depart without careful logging or routing. Many faxes
are lost before they reach the intended recipient.
As well as being insecure and time-consuming, managing
faxes in this way contradicts many regulatory and ethical
corporate governance requirements. While retention requirements
vary based on the governing legislation, companies need
the ability to easily store and recover information
for auditing and legal-discovery processes. Faxes are
often the documents that fall through the cracks.
Companies are systematising their processes to meet
compliance requirements and improve their efficiency
and customer service. Many are giving fax servers careful
scrutiny as a potential solution to these challenges.
According to Ivor Livingston many organisations today
are integrating fax servers such as MESSAGEmanager,
with multi function devices and document management
solutions.
"With a central server managing the flow of faxed
information in an electronic, not paper format, IT departments
can immediately determine how that information is accepted,
routed, audited and archived," he said.
Technical specifications
MESSAGEmanager Fax Server integrates with all popular
document management systems including Hummingbird DM4,
DM5 and DM6, Interwoven (Worksite / iManage) and Trim
Context.
- Fax, SMS and telex messages can be sent and received
by MESSAGEmanager using Microsoft Exchange and Outlook,
Notes and Domino, GroupWise, SMTP or any Multi Function
Device.
- Outgoing messages, outgoing message results and
incoming messages can be automatically captured via
the native email profiling of the document management
system.
- Incoming messages can be received into one or more
folders for custom processing by the document management
system. Received faxes can be stored as single page
TIFF, multi page TIFF or searchable PDF.
- Fax messages can be sent directly from Hummingbird
DM4, DM5 and DM6 and Interwoven (Worksite / iManage).
|
