MESSAGEmanager Solutions Selected for Gold Membership in Avaya DevConnect Program

MESSAGEmanager Solutions, a developer and integrator of intelligent messaging and communication solutions designed to enhance an organization’s availability, customer service and efficiency, today announced it has been selected by Avaya, a leading global provider of business communications applications, systems and services, for Gold membership in the Avaya DevConnect program.

MESSAGEmanager Solutions is the developer of MESSAGEmanager FAX, a corporate communications platform for IP and Public Switched networks.

MESSAGEmanager T.30 and T.38 IP FAX solutions enable corporate email, Multi Function Device, ERP and CRM users to send and receive facsimiles over IP and PSTN networks.

Many organisations today continue to rely on fax for important business communications. As organizations transition to VoIP, a vital component often overlooked is fax.

With MESSAGEmanager and Avaya Communication Manager and Gateways, you can seamlessly integrate business applications and multi-function devices with your VoIP Network infrastructure and combine all communications modes, including fax, in a single IP network topology.

By most accounts, 90% of documents and forms sent by fax originate on a computer. One of the key benefits of a fax server is the cost savings it provides. MESSAGEmanager eliminates the need to deploy and maintain multiple fax servers, substituting one Enterprise T.38 IP FAX Server with Avaya Gateways providing the connection to the PSTN. In addition, STD and IDD costs may be reduced by routing faxes to the Avaya Gateway nearest to the destination.

The Avaya DevConnect program promotes the development, compliance-testing and comarketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies – including IP telephony, contact centers and mobility applications – helping companies extend the value of multivendor networks and transform voice into an intelligent business application that delivers true value to the bottom line.

“Membership in Avaya’s developer community will help us build our business by serving customers more efficiently and effectively,” said Ivor Livingston, Chief Executive of MESSAGEmanager Solutions. “Building on Avaya resources and working more closely with the company to deliver compliance-tested solutions to the market, we are able to reduce network complexity, improve security and reliability, and speed time to deployment so businesses can quickly realize a benefit to their bottom line.”

The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, wireless services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.

Through the DevConnect program, Avaya provides a number of tools and capabilities to member companies. One example is Application Enablement Services (AES)—a set of application programming interfaces, protocols and Web services that makes it easier for developers to create Avaya-compatible networks, devices and applications.

“With the involvement of companies like MESSAGEmanager Solutions, our Avaya developer community has become a catalyst for rapid innovation — creating multivendor applications that help enterprises around the world unleash powerful new possibilities for operating more efficiently and effectively,” said Carlton Taya, Managing Director, Avaya Australia. “We help businesses embed secure, reliable Intelligent Communications into the very fabric of their organization so employees and customers have ready access to information regardless of where they are and how they prefer to communicate.”

As a member of the DevConnect program, companies have access to a wide range of support from Avaya, including technical resources and training. There are three levels of membership – Registered, Gold and Platinum – each entailing progressive levels of marketing and sales involvement. Free Registered membership is available to anyone interested in designing Avaya-compatible solutions. Gold-level members and Platinum members must meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and sales. MESSAGEmanager Solutions is Gold member of the Avaya DevConnect program.

Membership information and a listing of solutions developed and tested under the DevConnect program are available at www.avaya.com/devconnect.

About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site: www.avaya.com.

About MESSAGEmanager Solutions
Founded in 1982 MESSAGEmanager Solutions has developed a reputation for innovation in technology aligned with real world business strategies.

MESSAGEmanager is a modular Presence, Voice, Speech, Fax, SMS and Telex messaging and communications platform for IP and Public Switched Networks.

More information www.mmanager.com